Trade In Phone Australia How to Get the Best Price
Trading in your phone is one of the smartest ways to get some extra cash, keep your tech fresh, and do your bit for the planet. Whether you're looking to sell old phone online or simply upgrade without breaking the bank, the process is surprisingly simple: get your phone valued online, send it in, and then get paid. It makes the latest devices more affordable and it’s a much better option for reducing e-waste—Australia produces over 500,000 tonnes of e-waste every year, so every trade-in counts.
Why Trading In Your Phone Is a Smart Move

Gone are the days when your old phone was destined to live out its retirement in a dusty drawer. Today, deciding to trade in phone Australia-wide is a no-brainer for anyone who’s budget-conscious, loves the latest tech, or cares about the planet. It's the circular economy in action—giving your old device a second life and putting money back in your pocket.
A huge driver is 5G. With major players like Telstra, Optus, and Vodafone rolling out nearly 4,000 5G sites nationwide, Aussies want phones that can keep up. This constant push for faster speeds fuels upgrade cycles, making trade-ins essential for anyone after the newest models without paying full retail.
Whether you’re in Sydney, Melbourne, Brisbane, or Perth, trading in your phone online is quick and convenient. You’ll find all the info you need at trade in phone Australia.
Your Options for Trading In
Choosing the right route helps you get the best deal. Here are the main paths:
- Carrier Trade-In Programs: Big telcos like Telstra, Optus, and Vodafone offer trade-in credit toward your next plan or device. It’s convenient, but the value is usually tied to your bill.
- Dedicated Marketplaces: Platforms such as Trade.com.au specialise in buying and refurbishing tech, giving you a competitive cash offer. Spend the money any way you like—no strings attached.
- Retail Store Programs: Electronics retailers often accept trade-ins for store credit. Handy if you shop there regularly, but you miss out on cold hard cash.
The real win goes beyond money. Trading in helps recover valuable materials inside your device instead of sending them to landfill—an eco-win for everyone.
If you’re still weighing up the pros and cons, check out how understanding consumer decision-making can guide your choice. Or dive into our top reasons why you should trade in your old smartphone.
Prepping Your Phone For A High Value Trade In

Think of prepping your phone like giving a car a wash before selling—it pays off. A little effort boosts appeal, safeguards your data, and maximises your final offer.
Back Up Everything That Matters
Your phone is packed with photos, contacts, messages and more. Before you reset, back it all up:
- iPhone users: Use iCloud. Go to Settings ▶︎ Your Name ▶︎ iCloud and toggle on Photos and Contacts.
- Android users: Sync with Google One in seconds.
This means your new device will feel just like home—no missing memories or frantic data hunts.
The All Important Factory Reset
With your data safely stored, perform a factory reset. This wipes apps, settings and personal files, restoring the phone to its box-fresh state.
Pro Tip: Sign out of your Apple ID or Google Account first. That prevents locks like Find My iPhone from holding up the trade.
For step-by-step help, see how to protect your personal data before selling your old phone.
Don’t Forget The Physical Details
A spotless exterior signals you’ve looked after the device. These quick checks can add real value:
- Remove SIM and Memory Cards: Sounds obvious, but it’s easy to overlook.
- Give It a Gentle Clean: A microfibre cloth and a drop of water on smudges do wonders. Avoid harsh chemicals.
- Take Honest Photos: Clear, well-lit shots show the screen, back and edges. Reveal every scuff so there are no surprises.
With both software and hardware in ship-shape, you’ll head into your trade in phone Australia experience confident you’ve maximised your payout.
How Australian Trade-In Values Are Really Calculated
Ever wondered how companies arrive at that dollar figure for your old phone? It’s not random—it’s a blend of specs, condition and market forces. Think of it like pricing a used car: make, model, condition all play a part.
The Core Factors That Determine Price
- Make, Model & Storage: An iPhone 14 Pro with 256GB is worth more than an iPhone 12 with 64GB.
- Brand Strength: iPhones hold value better in Australia. iOS commands around 54% market share, with roughly 60% of Aussie users preferring it. Check these Australian mobile OS statistics for the data.
- Condition: Grading systems assess screen integrity, body wear and functionality. A pristine screen gets top dollar, while a cracked display can cut 40% or more off the value.
Market Dynamics and Timing
Timing is everything. Values rise and fall with new product launches and demand. A smart move is to trade in just before Apple’s big September event—refurbishers want stock of older models as budget alternatives, so prices peak. Once the new model hits shelves, values dip.
Storage also matters: higher-capacity models (like 256GB or 512GB) are more sought-after, so they hold value longer.
Estimated Trade In Values for Popular Phone Models in Australia
| Phone Model | Condition Tier | Estimated Trade In Value (AUD) |
|---|---|---|
| iPhone 14 Pro (256GB) | As New | $950 - $1,100 |
| iPhone 14 Pro (256GB) | Good | $600 - $750 |
| iPhone 14 Pro (256GB) | Damaged (e.g., cracked screen) | $200 - $350 |
| Samsung Galaxy S23 (256GB) | As New | $650 - $800 |
| Samsung Galaxy S23 (256GB) | Good | $400 - $550 |
| Samsung Galaxy S23 (256GB) | Damaged (e.g., cracked screen) | $150 - $250 |
| Google Pixel 7 (128GB) | As New | $400 - $500 |
| Google Pixel 7 (128GB) | Good | $250 - $350 |
| Google Pixel 7 (128GB) | Damaged (e.g., cracked screen) | $80 - $150 |
Estimates as of late 2024—values can shift with market demand.
If you want a precise number fast, try our detailed guide on how much your phone is worth in Australia.
Navigating the Online Trade In Process
You’re backed up, reset and prepped. Now it’s time to turn that old device into cash or credit. Whether you go through a carrier or a specialist marketplace like Trade.com.au, the steps are similar.
Getting Your Initial Quote
First, you provide:
- Model & Brand: iPhone 13 Pro or Samsung Galaxy S22?
- Storage Capacity: 128GB or 512GB?
- Condition Grade: From ‘As New’ down to ‘Damaged’.
These details generate your instant quote—so be honest. A realistic assessment means fewer surprises later.

Shipping Your Device Securely
Once you accept the quote, you’ll get a free prepaid shipping label or satchel. Pack your phone with bubble wrap or in a padded envelope—no need to include chargers or boxes.
Crucial Tip: Double-check for your SIM and memory cards before sealing the package.
Track the shipment online so you know when it arrives safely.
The Inspection Process: What to Expect
At the facility, technicians conduct a detailed check:
- Cosmetic damage: scratches, dents or scuffs.
- Functional tests: screen, battery health, buttons, ports, cameras.
- Software locks: ensures iCloud and Google accounts are removed.
If everything matches your description, your quote is confirmed and payment is imminent. If they spot unreported issues, you’ll get a revised offer.
Understanding Quote Adjustments
Revised quotes keep things fair. You’ll get a clear breakdown—often with photos—of the issue:
- Undisclosed screen damage
- Battery health below 80%
- Faulty buttons or ports
- Signs of water damage
You can accept the new offer or request your phone’s return (usually free). This ensures you’re in control of the trade in phone Australia process from end to end.
Choosing Your Payout Method
Pick what suits you:
- Bank Transfer: Cash in your account to spend anywhere—popular on Trade.com.au.
- Store Credit/Gift Card: Tied to a specific retailer or carrier ecosystem; sometimes includes bonus credit.
- PayPal: Fast and easy for digital savvy users.
Payments typically land in your account within 1–2 business days after inspection approval.
Australia’s smartphone market is booming, with revenue forecast to hit US$7.23 billion by 2033. Brands like Apple and Samsung dominate, keeping demand for pre-owned phones strong. Dive into insights on Australia's best-selling mobile phones to learn more. By following these steps, you’ll confidently turn your old phone into a valuable asset for your next upgrade.
Insider Tips to Maximise Your Trade-In Value
Getting a decent price is one thing—getting the best price takes a bit of strategy. These simple moves will signal to buyers that your phone is a quality find and help bump up your final offer.
The Little Details That Make a Big Difference
- Replace that tired screen protector. A fresh, bubble-free protector costs next to nothing and instantly makes the screen look brand new.
- Include original box and accessories. Chargers, cables and packaging show you cared for the device from day one.
- Give it a final, thorough clean. Use a soft brush or compressed air to clear dust from ports, speaker grilles and mic holes.
Master the Art of Timing
Choosing when to trade in is almost as important as how you prepare it. Trade just before major launches—like Apple’s September event—to lock in higher values. And watch for promotions around Black Friday or Back to School for bonus credit offers.
Leverage Loyalty and Unlock Your Device
Check if your carrier offers loyalty bonuses when you upgrade your plan. Also, make sure your phone is unlocked—an unlocked device can be used on any network (Telstra, Optus, Vodafone or smaller providers) and commands a higher price.
Combining these insider tips puts you in the driver’s seat for the highest payout.
Common Mistakes That Lower Your Phone's Value
Avoid these slip-ups to ensure the quote you see is the cash you get:
Forgetting to Log Out of Your Accounts
Leaving iCloud or Google accounts active locks out new owners. It instantly kills the value—trade-in companies can’t bypass these security features. Always sign out before your factory reset.
Overstating Your Phone's Condition
Be honest from the start. If you’re unsure whether a scratch is “light” or “moderate,” downgrade your condition grade. Accurate descriptions prevent disappointing quote adjustments later.
Ignoring Carrier Locks
A carrier-locked phone has a smaller buyer pool and lower value. Contact your provider to unlock it for free once your contract is paid off.
Taking the First Offer You See
Shop around. Compare quotes from carriers, retailers and specialist marketplaces like Trade.com.au to make sure you’re not leaving cash on the table.
Got Questions About Phone Trade-Ins? We've Got Answers
How Is My Phone's Value Actually Calculated?
It comes down to the model, storage size, and condition. Technicians check screens, battery health, buttons, ports and cameras, and factor in current market demand. Popular models naturally hold value better.
Is My Personal Data Safe During the Process?
Yes—if you do your part. A full factory reset wipes all personal data. Reputable services like Trade.com.au perform additional secure data wipes to guarantee privacy.
What’s the Timeline from Sending My Phone to Getting Paid?
From postage to final payment typically takes 3–7 business days:
• Shipping time to reach the facility
• 1–2 days for inspection
• 1–2 days for payment transfer after approval
Ready to see what your old phone is worth and explore a huge range of refurbished tech? Head to Trade.com.au to get your instant quote, discover certified refurbished iPhones Australia and start your upgrade journey today!