Shipping Policy
Fast, Reliable & Secure Shipping with Australia Post
At Trade.com.au, we want your order to reach you quickly and securely. We dispatch all orders using trusted delivery services from Australia Post, with multiple options available to suit your needs.
📦 Shipping Options
We offer the following shipping methods Australia-wide:
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Free Shipping – Australia Post Standard
Estimated delivery: 3–7 business days
Tracking included. -
Express Post – Australia Post Express
Estimated delivery: 2–3 business days
Tracking included. -
Express Post with Signature
Estimated delivery: 2–3 business days
Includes tracking and signature on delivery for extra peace of mind. -
Click & Collect – Brisbane City
Ready in as little as 2 hours.
Devices are transferred from our secure off-site storage facility to our Brisbane CBD pickup point.
You’ll be notified as soon as your order is ready for collection.
⏱️ Order Cut-Off Times
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Orders placed before 3:00 PM AEST (Brisbane time) on business days are typically shipped the same day.
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Orders placed after the cut-off may be processed and shipped the next business day.
🔐 Fraud Screening & Order Cancellation
To protect our customers and business, all orders are automatically screened by our secure payment gateway.
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If an order is flagged with a fraud or risk warning, it will be cancelled and not fulfilled.
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You will be notified via email if your order is cancelled due to a risk warning.
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No funds will be captured for cancelled orders.
We reserve the right to cancel any order we believe to be high-risk, suspicious, or in violation of our terms.
📍 Shipping Areas
We currently ship Australia-wide.
Unfortunately, we do not ship internationally at this time.
📦 Delivery Delays
While we aim to dispatch orders promptly, delays may occur due to:
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Public holidays
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Australia Post network disruptions
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Incorrect or incomplete shipping details
If you experience a delay, please reach out to us at hello@trade.com.au and we’ll assist right away.